Frequently Asked Questions

What is Sproutbook?

Sproutbook is a journaling app designed for parents. In just 30 seconds a day, you can jot down a quick memory and add a photo or video. Sproutbook organizes everything and creates weekly and monthly recaps, so you can relive your baby’s story and share it with loved ones.

Do I need to write long journal entries?

Not at all. A sentence or two is all it takes. Sproutbook’s AI transforms your short notes and photos into thoughtful summaries that read like stories.

Can I add photos and videos?

Yes! You can easily add both photos and short videos to your daily entries. These photos and videos will also automatically be included in your recaps.

Is Sproutbook private?

Yes. Your journal entries are private by default. You can choose if and with whom your weekly and monthly recaps are automatically shared.

How do the AI recaps work?

Sproutbook gathers your daily notes and photos and automatically creates weekly and monthly summaries. These true-to-life recaps capture both the milestones and the small, everyday details, without you having to sit down and write them yourself.

Can family and friends see my recaps?

You can securely share recaps with grandparents, relatives, and friends. They’ll receive updates automatically, without group texts, clunky albums, or social media. All individual journal entries remain private.

Can I search my memories?

Absolutely. Search by date, keyword, or milestone to instantly find that “first giggle,” “pumpkin patch visit,” or “funny face.”

Can multiple people add entries?

Not yet. For now, Sproutbook is a single-user app, but you can share recaps with as many loved ones as you’d like.

Can I have a journal for each of my kids?

Right now, Sproutbook is a single journal, though many parents use it to capture memories for all of their children in one place, making it easy to see the full story of your family as it grows.

How much does Sproutbook cost?

Sproutbook has monthly and yearly subscription options. The monthly subscription is $6.99 per month, and annual is $59.99 per year (a savings of nearly 30%).

How do I update or cancel my subscription?

If you subscribed through the App Store (iOS) or Google Play (Android), you can update or cancel anytime in your device settings. If you subscribed on our website, you can manage your subscription directly from your settings in the Sproutbook app.

Can I try Sproutbook for free?

Yes. Every new user starts with a 2-week free trial—no strings attached. You will not be charged until your trial is over, and you can cancel your membership anytime.

What happens to my entries if I cancel?

You’ll always retain view access to everything you’ve saved. However, you won’t be able to add new entries or generate new recaps without an active subscription.

Can I buy a Sproutbook gift card?

Yes! Sproutbook gift cards make the perfect baby shower or “just because” gift. They’re available for a one-year subscription and can be sent instantly by email with a personal message.

How can I redeem a gift card?

Recipients can redeem their gift card by entering their gift card code in the "promo code" section of the checkout page when signing up for a new account.  

Do gift cards expire?

No, Sproutbook gift cards do not expire. Gift card codes can only be used once and should be stored securely until redeemed by the intended user.  

Can I use Sproutbook on multiple devices?

Yes. As long as you have your login credentials, you can log into your account on multiple devices, so your memories are always with you.

Is my family journal data safe?

Yes. Sproutbook uses secure cloud storage to protect your memories. Your data is private and only visible to the people you choose to share with.

How can I request that my data be deleted?

We’re sorry to see you go but rest assured we take your data and privacy seriously. We retain data as long as needed to provide services or as required by law. You may request deletion of your data at any time by contacting help@sproutbook.app. Doing so will also deactivate your account and subscription without eligibility for refund. We will process deletion requests within 30 days.

Contact Us

Email

For any inquiries, support, or feedback, feel free to email us at help@sproutbook.app. Our team will get back to you within 24-48 hours.

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